At Home Decor Furniture, we strive to ensure your satisfaction with every purchase. If you’re not entirely satisfied with your order, we’re here to help.
Returns
Eligibility: Returns are accepted within 7 days of delivery.
Condition: Items must be unused, in their original packaging, and in the same condition as received.
Non-returnable items: Custom-made, personalized, or clearance items are final sale and cannot be returned.
Return Process
To initiate a return:
Contact Us: Email us at hdecorfurniturestore@gmail.com with your order number and reason for return.
Authorization: Await a Return Merchandise Authorization (RMA) number and return instructions.
Shipping: Securely package the item and ship it to the address provided, including the RMA number.
Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Processing: Once we receive and inspect your return, we’ll notify you of the approval status.
Approved Returns: Refunds will be processed to your original payment method within 7-10 business days.
Shipping Costs: Original shipping charges are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at hdecorfurniturestore@gmail.com.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll arrange for a replacement or refund as appropriate.
Contact Us
For any questions regarding returns or refunds, please reach out to us at:
Home Decor Furniture G-1-138, road no 14, opposite GSS, industrial area Mandore, Jodhpur hdecorfurniturestore@gmail.com +91 9214400001